House Rules

Dear Residents:      

       It’s a pleasure to present the following residence guidelines.  We hope that most of your questions will be answered here.  By its very nature, apartment living creates certain problems, which require the greatest amount of consideration from all residents.  The information contained in this site is designed to inform you as to how you can help make your stay with us a pleasant one.  These rules and regulations are a reminder to all of our mutual obligations to respect our neighbor’s rights.  We recognize and appreciate that most residents are trying to make their home a decent place to live; however, the few residents who do not care are costing us all more money than the building can support.  Your cooperation is sincerely solicited. Please read these exhibits carefully and retain for future reference. You can download by clicking on to                          .  Thank you for your attention and cooperation. 

Very truly yours,

 MANAGEMENT

               BUILDING RULES AND REGULATIONS  

1.      Please be advised that the legal residents of record are responsible for all actions of all occupants and visitors of their apartments as it relates to this building.

 2.      Each resident is responsible for keeping the leased premises clean and in good condition.  Neither the resident, his/her family or friends shall sweep or throw any dirt or other substances into the corridors, halls, stairways, entrance steps and walks.  Residents are expressly forbidden to throw or to allow anything to fall out of the windows or from fire escapes. 

3.      The obstruction of stairs and exists is a menace to life and is prohibited by the fire department.  The public halls, stairways, and sidewalks shall not be obstructed nor used for any purpose other than entering or leaving the building.  No baby carriages tricycles or bicycles shall be allowed to stand in the halls, lobbies, passageways, courts or entrances of the building.  No playing or loitering is allowed in the public halls, stairways, fire escapes, courtyard entrances, or on the sidewalks. 

4.      Children shall not play in the halls, stairways or any of the exterior landscaped areas, except those areas designated as play areas.  Additionally, no loitering is permitted in these areas.

 5.      Children are not allowed to deface or destroy this property in any way or manner.  No ball playing, no skating or bike riding is allowed in the building.

 6.      The resident shall not make nor permit his family and friends to make any disturbing noises in the building that will interfere with the rights, comfort, or conveniences of other residents.  No residents shall play or operate or allow to be played or operated any musical instrument, radio, or television in the premises between the hours of eleven o’clock p.m. and eight o’clock a.m. the following day, in such a manner that may disturb or annoy his/her neighbors.

 7.      No littering is permitted in the halls, elevator, in front of the building, in the laundry room or any other public areas in this building. 

8.      Washing machines and clothes dryers are not allowed in apartments at any time. 

9.      The residents, their family and friends shall not, at any time, or any reason whatsoever, enter upon or attempt to enter upon the roof of the building.  Residents shall not install freezers, air conditioning units, or other such appliances in the apartment without prior written approval of the landlord.  In the event such permission, if any, and dwelling unit, or common areas caused by the installation or malfunction of aforesaid appliances. 

10.  It is our policy to have each apartment serviced for pest at least once a month.  Each resident is required to cooperate.  In order for pest control to be effective, every apartment must be serviced whether you think you need it or not. 

11.  We cannot make specific appointments with you for entry to your apartment.  We do not have the manpower to schedule repairs at the convenience of the residents.  We will endeavor to make all repairs between the hours of 9:00 A.M. and 4:30 P.M. Monday through Friday Only. 

12.  Request for services may be made by phone  (718) 919-1661 @ the Brooklyn Office or (718) 227-7163 @ the Main Office.  Please do not stop the men while they are working in the corridors to report a maintenance problem.  Many times they will forget to write down the problem and, consequently, the work is not done.  Please make maintenance requests during the hours of 9:00 A.M. and 5:00 P.M. by phoning (718) 919-1661 Monday through Friday Only. 

13.  NO WASHING MACHINE OR DRYER PERMITTED IN THE APARTMENT. 

14.  NO WATERBEDS ALLOWED. 

15.  NO WALLPAPERING PERMITTED. 

16.  NO PETS ALLOWED. 

17.  The tenant shall take care of any and all violations either Federal, State, City, Local or any other violations that may be placed on the demised premises as a result of his/her occupancy.  In the event the tenant does not attend to said violations, the landlord shall remove same and the cost thereof shall be considered additional rent for said month or any month thereafter under this lease with the same rights vested in the Landlord as the non-payment of the rent. We can serve you better if you follow our maintenance procedure.    

    MAINTENANCE POLICY AND PROCEDURES 

  1.      PAINTING 

The resident may paint his/her apartment at any time, providing it is clearly understood that the resident will be responsible for any additional cost incurred by us when the apartment is vacated.  We recommend you retain the services of a professional contractor.

 2.     LOCK OUTS 

Any resident requesting to be let into his/her unit will be billed the cost for the service.

 3.     STOPPAGES (TOILETS, SINKS, ETC) Any resident requesting maintenance service due to stoppage of any plumbing facility will be advised that a charge will be assessed for this service if unusual objects have been found to be the source of the stoppage.·        The exception of the rule is in the event that the main sewer is stopped up serving several lines or apartments. 

4.     ENCOURAGING RESIDENTS TO MAKE OWN REPAIRS 

We do not hand out paint for the residents to do their own painting.  We do not lend residents our tools for making repairs.  The reason for this is if a resident is injured doing something we encouraged him/her to do, it is quite possible we will be held liable for damages.  The other aspect of this policy is the resident, in many instances, is not skilled in the equipment he/she is attempting to repair and may cause further damage to the unit.

 5.     MAKING APPOINTMENTS FOR THE REPAIR OF APARTMENTS UNITS 

Under no circumstances will our staff be allowed to make an appointment for the repair of the interior of any resident’s unit.  We do not have the manpower to schedule repairs at the convenience of the residents.  We will endeavor to make all repairs between the hours of 9:30 A.M. and 4:00 P.M. Monday through Friday.

   6.     BUILDING EMPLOYEES MOONLIGHTING ON THE PREMISES 

Our employees are not allowed to perform personal work for the residents at any time…on or off duty.  This causes unnecessary problems, i, e, disputes about sloppy work, over-charging, etc.  This practice also will encourage our staff to use building supplies and materials for other than building purposes.

 7.     APPLIANCES 

It is our policy to allow residents to install their own cooking stove and refrigerator, provided, however, they sign a waiver of repair for these items.  This does not mean that we will allow two (2) stoves or refrigerators, we will remove our appliances.

  8.     PLEASE NOTE THE PROPER PROCEDURES IN GETTING REPAIRS OR COMPLAINTS RESOLVED ARE AS FOLLOWS: ANY RESIDENT WHO HAS REPAIRS OR COMPLAINTS SHOULD CONTACT THE SUPERINTENDENT OR HANDYMAN AND REQUEST MAINTENANCE FORMS.  UPON COMPLETING THIS FORMS WE ASK THAT YOU SIGN THEM AND KEEP A COPY FOR YOUR RECORDS.  MANAGEMENT WILL REVIEW THESE FORMS ON A WEEKLY BASIS AND ARRANGE FOR SOMEONE TO INSPECT AND REPAIR, IF NECESSARY, ANY OF YOUR COMPLAINTS. EMERGENCY SERVICE 

ROUTINE SERVICES:  Requests are handled between the hours of 9:00 A.M. and 5:00 P.M. Monday though Friday Only. Staten Island Main Office (718) 227-7163. Brooklyn Management Office  (718) 919-1661.  In the event of an emergency after 5:00 P.M. and before 9:00 A.M. daily and  weekends or holidays, please call our emergency number at (800) 285-4785.

 

When you reach our emergency number, please tell the operator the following:

a.       The name of the development;

b.      The address of the development;

c.       Your apartment number;

d.      Your telephone number; and

e.       A brief description of the emergency situation.

                         

 Note: Please do not detain the operator with long detailed explanations.    We can better serve you if our operators are free to receive and dispatch service requests.

  The following occurrences are considered emergencies and our staff will      respond immediately:

 

a.       Fires;

b.      Complete electrical blackout;

c.       Major flooding of the apartment through broken pipe;

d.      No heat when outside temperature is below 55;

e.       Passenger stuck in elevator;

f.    Commode stoppage; and

g.       Any structural defect that may be injurious to health or body.

 RESIDENT CHARGES The following are established prices for making repairs when damage is caused by resident’s negligence. 

1.   Stoppage                                                    At Cost

2.   Broken Window                                         At Cost

3.   Broken Lock                                              At Cost

4.   Broken Commode and/or Tank                  At Cost

5.   Broken Light Fixtures                                 At Cost

6.   Broken Appliances                                     At Cost           

7.      Wall markings, buildings damages, broken glass, shrubbery or any other damage done by children, friends, relatives, or visitors of residents, or the residents themselves, will be billed at cost plus penalty.  If damages are caused by the same individuals or members, or visitors of the same residents, further actions will be taken

 

8.      Because of the tremendous expense involved in elevator, intercom, boiler, plumbing, and electrical repairs, anyone found tampering with these items will prosecuted.

  THIS IS YOUR HOME, PLEASE COOPERATE!

 

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